Because Great Snacks Don’t Always Stick to a Calendar
At USAFoods, we’re proud to bring you the best of American groceries direct from the US. Due to the time it takes to import and process stock, some items may arrive with shorter dates than you’re used to.
Some products past their “Best By” date are still perfectly safe to consume. If in doubt, ask our team, we’re always happy to talk through it.
You May Be Eligible for a Full Refund If:
- A general grocery item has a Best By date within 14 days of delivery*
- A speciality item has a Best By date within 7 days of delivery**
- A bulky product (over 1kg or 32oz) has a Best By date within 7 days
- A snack or candy item has a Best By date within 7 days
- A soda or drink has a Best By date within 7 days
- The product is marked “Discard By” or “Expiry” instead of “Best Before,” “Use By,” or similar
If this applies, send us a photo of the product and your order number to contact@usafoods.com.au or message us via the live chat on our site.
What’s Not Covered by the Guarantee
- Exclusive/limited-edition grocery items, freebies, or unique imports***
- Bakery-style items like cake or bread (these are frozen before arrival to extend shelf life)
- Clearance or sale items discounted from their original retail price
Here’s the Deal
We don’t list best by dates online because our stock rotates quickly, but rest assured, everything is checked before it leaves the warehouse to make sure it’s safe and good to go.
If you’re ever unsure about a product, get in touch, our team’s here to help and happy to sort it out.
Looking for a bargain? Our Clearance Range is full of short-dated snacks that are still totally tasty (and a steal!).
USAFoods will never sell products that are unfit for consumption.
We’re proud to help reduce food waste because a short date doesn’t mean a bad product.
For official guidelines, visit Food Standards Australia.
Footnotes
* General Grocery Products: Long shelf life (12+ months from manufacture)