Free Shipping
On all orders over $199
AUTHENTIC AMERICAN FOOD
Australia's American Food Store Since 1997
AUSTRALIA WIDE SHIPPING
We ship anywhere in Australia!

All parcels sent by USAFoods are shipped by Fastway Couriers or Australia Post Services.

Shipping Cost
Shipping costs are calculated based on delivery time, cart weight and distance from our warehouse located in Moorabbin, Victoria.

Our items take lots of time and care to pack!
We're a small family owned business that strives to ensure we meet the criteria for your estimated delivery time-frame. Selling imported grocery items nationwide is very challenging. It takes us significant time and packaging materials to ensure each unique order arrives without damage.

Express Service
This service is dispatched from our warehouse ASAP. Skip the queue and get it faster!

Economy Service
Our Economy service ships from our warehouse in about 7-14 days. It is placed in a queue. Spend over $199 and get FREE shipping on your order! Exclusions, and weight limits apply.

Same Day Local Delivery
SAME DAY CUTOFF TIME: 12pm 

Get your order ASAP! Same day deliveries Mon-Fri before 12pm. Not eligible on Holidays, Sale Days or when we receive in new products.

LOCAL DELIVERY - SAME DAY ELIGIBLE POSTCODES - 18/11/2020
3186 3185 3161 3162 3145 3163 3166 3146 3125 3151 3133 3149 3150 3152 3153 3155 3180 3156 3179 3178 3168 3170 3167 3165 3204 3187 3188 3191 3189 3190 3192 3202 3169 3171 3174 3175 3802 3172 3194 3193 3195 3173 3803 3177 3976 3805 3806 3807 3975 3201 3197 3196 3198 3200 3910 3199 3148


Store Pickup
Pick up from our store in Moorabbin, Vic. Orders are generally ready within 24 hours. Please ensure you receive your pickup ready confirmation email before collecting your order otherwise we may not be able to service you. Pickup not available on Sundays.

International:
Please check your local food importing laws before purchasing as confiscated items from your local customs and quarantine laws will not be refunded or replaced.

Holiday Cutoff dates: 

  • Thanksgiving: November 18th. 
  • Christmas & NYE: December 16th.
  • 4th of July: 22nd June.

Damaged and missing parcels

For all inquiries about your shipped parcel please contact us via the chatbox or email contact@usafoods.com.au. Please refrain from calling our shop as they are not equipped to help you with your issue.

If you would have any issues and would like us to review any damage, please provide us proof and we will review the claim within 7 days after your order is received. 

If your products have arrived past their best by date and they were not a clearance item as listed in the product title, then please contact us in the chatbox or email contact@usafoods.com.au

Authority to Leave

Authorization to leave any parcel on premises is the default option for delivery. You can choose to have your parcel require a signature by leaving a comment in the order comments box.