SHIPPING OPTIONS:

  1. Express Shipping (Australia Post - Express):

    • Fastest option for urgent deliveries.
    • Delivered via Australia Post Express Delivery service.
    • Expedited dispatch included.
  2. Standard Shipping (Australia Post - Standard):

    • Standard service with dispatch in 4-14 days.
    • Orders are carefully hand-picked and packed.
    • Tracking link provided via email after dispatch.
  3. Pickup/Click & Collect (Moorabbin, Vic):

    • Usually ready within 24 hours, weekends excepted.
    • Confirm via pickup-ready email before collection.

Fast Pass Subscription:

  • Get immediate dispatch on all orders for $3.79/month.
  • Applies to both Express and Standard Shipping options.
  • Priority handling and packing.

IMPORTANT INFORMATION:

  • Shipping Cost: Based on delivery time, cart weight, and distance from our warehouse in Moorabbin, Victoria. Unique quotes at each checkout. Each order has an included $2.50 handling charge in the fee.

  • Authority to Leave: Default option; require a signature by leaving a comment during checkout.

  • Holiday Cutoff Dates:

    • Easter: Last Friday of March
    • Halloween: Second Friday of October
    • Thanksgiving: Second Thursday of November
    • Christmas & NYE: Second Monday of December
    • 4th of July: Third Wednesday of June
  •  Damaged and Missing Parcels: Contact us via chatbox or email at contact@usafoods.com.au with images or videos for review within 7 days of receipt.
  • Best By Guarantee: Your order's best by dates are guaranteed on arrival, except for clearance items.

  • Sales & Discounts: Limited to eligible orders, capped at 30kg, and subject to excess weight fees.

NOTES:

  • Express Orders: Shipped via AusPost Express Service.
  • Click & Collect Orders: Not picked on weekends. If ordered after Friday, may not be ready until Monday.
  • USAFoods: Not responsible for gifts or time-sensitive deliveries. Shipping discounts may not apply to large, remote, or excessive-cost orders.

    Contact us