USAFoods Best By Date Guarantee
USAFoods does not show the best by date for each product as it is a time-consuming task that constantly changes whenever new deliveries arrive.
As we are a small family-owned business parallel importing products imported from the USA we can not get the manufacturer's support when it comes to items that don't sell before their best-by date.
You are entitled to a full refund if your item is:
- General Grocery Products within 14 days of delivery*
- Specialty Grocery Products within 7 days of delivery**
- Bulk Products within 14 days of delivery
- Candy & Snacks within 7 days of delivery
- Soda & Drinks within 7 days of delivery
- Item states "Expires By" or "Use By" and not "Best By"
Items not eligible for refunds:
- Exclusive Grocery Products***
- Any Hostess, Little Debbies, Entenmann's, Pillsbury Canned Dough Products or any other baked goods
- Clearance & Discounted and On Sale items
Items that are past their best by dates are still great and delicious and are a great bargain! We check these products to ensure they are still fit for consumption.
USAFoods wants to remind you to not waste food. USAFoods will never sell you products that are unfit for consumption.
In the event that you do receive an item that is eligible for the USAFoods Best By Date Guarantee, please send us your Order Number and a photo of the product to firstname.lastname@example.org or through the live chat on our website.
* General Grocery Products are defined as items that have 12+ months shelf life from date of manufacture.
** Speciality Grocery Products are defined as items that have 6-12 months shelf life from date of manufacture.
*** Exclusive Grocery Products are defined as items that have less than 3 months shelf life from date of manufacture.
Last Updated 16/5/2020